Look for a Stripe confirmation or receipt
Check the email address you used at checkout, including your spam folder. Review the merchant, amount, and payment reference if provided. Do not share your full card number.
After Stripe checkout
If you completed checkout on Stripe, use its confirmation and receipt to check the payment. Returning to this page does not verify that an order was paid.
We cannot confirm a charge, an order number, kit shipment, or an appointment here. A Stripe test-mode checkout does not place a real order.
Check the email address you used at checkout, including your spam folder. Review the merchant, amount, and payment reference if provided. Do not share your full card number.
Keep the payment reference available when speaking with a specialist. Delivery, sample collection, and reporting timelines must be confirmed separately.
Contact a specialist before paying again to avoid a duplicate charge. Do not submit another payment solely because you did not receive an email.
Keep payment details private.
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